Listen for ideas and feelings, not only words. Get the whole picture. Listen for the emotional tone. Convey empathy.

Do You Know These Listening Secrets?

Whether you are in sales, service, leadership or all three, your ability to communicate is key to your success. One of my clients, a company already getting stellar results with their client relationships, wants to take those a notch higher and deepen their relationships even more. If they can do that, and increase their contract…