What can you do when shift happens? Somewhere around 20 years ago there was a big shift in business. The power shifted from the people who sell (companies) to the people who buy (customers.) Once the internet gave people the power to find their own information, their own answers, they didn’t have to rely…
What happens when you create an environment of well being for your people? What happens when you create the conditions in which people thrive? They give back. And they want to give back. That giving spills out to other employees, to customers, to suppliers and to the community! After three decades of consulting…
Harvard Business School has a new course. It’s called “Leadership and Happiness.” The course is full and the current students are sharing their notes with the people who couldn’t get in! The budding new executives are taught how to cultivate their team’s happiness and their own. And the central tenet is that happiness is key…
What’s love got to do with what? I’ve been thinking a lot about the “Great Resignation.” Oh hell, who isn’t thinking about it? When you can’t get through to customer service, can’t get waited on in a retail establishment, stand on a line that’s way too long, who isn’t wondering what is really going on…
Last week on Linked In, someone I follow did a poll and asked the question, “Have you ever worked in a toxic environment?” 91% of the people replied they had. Me included. Wow! That means that many many people have had to endure being belittled, bullied, berated or worse. Many many people have left…
The holiday season is upon us and this Happiness Coach wants to share a few of her favorite ways you can keep it happy. Remember to BREATHE. Take 3 conscious breaths when you start feeling frazzled. Choose LOVE. Given the opportunity to argue, don’t. Go to your heart and choose to feel love…
The landscape has changed. Big time. Just like after a hurricane, a fire or an earthquake, leaders are looking over new terrain. While the press is calling the well-publicized employee exit “The Great Resignation” a colleague of mine really said it best when she called it the “Great Realization.” People are realizing that they…
Last week for the first time in a year and a half I got to see my daughter, her husband, my two fabulous granddaughters (and my new grand-puppy.) Wow! We spent a whole week together celebrating my birthday. There was lots of snuggling, cooking, and laughing. We made our favorite Italian dishes, took a…
If you are like most leaders there is one thing that is front and center in your mind these past few months – and that’s emotional well-being – yours and that of your team and your customers. It’s been one heck of a ride, huh? I don’t think anyone has gotten away unscathed…
Just before I sat down to say ‘Thank You’ to all of you who took time out of your day to complete the survey I sent recently, I got an email from Gallup connecting me to their latest – and somewhat disturbing – report. Usually employee engagement and well being go hand in hand,…
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