The Leadership We Need Today

When do you do your best work? When you’re stressed, over stimulated and overwhelmed by the environment around you? Or when you are feeling good about being you, when you know your work is important, appreciated and valued and when you leave work knowing you made some kind of difference in the world?   I…

Feasting On Feedback

I was teaching the Science of Happiness to a group of CEO’s and their spouses last week in Richmond Virginia at the beautiful Jefferson Hotel. Even though the purpose of the meeting was to teach couples how to use the tools of the science (and some that I’ve developed over the years) at home, the…

What’s Happening in Your Neighborhood?

I just got back from a great trip to Arkansas. I worked with three different groups of execs, and it was truly the first time that I can say EVERYONE was open to the idea that deliberately creating happiness at work is a competitive and profitable strategy. I watched their faces.   As leaders just…

What Is Your Giving?

I was sautéing zucchini and yellow squash the other night and realized that while I was doing it that I was giving myself a gift. I know, it sounds crazy, but I rather liked the idea. I give myself a gift when I buy clean fresh food and prepare it with love. It’s part of my…

R U Delivering 5 Star Feedback?

These days I’ve been working on a writing project having to do with loneliness. It’s been most interesting to me. I find when I do research for a project, one reference piece always sends me to another and from there my intuition leads me to the answers I seek.   Article after article, conversation after…

What are You Celebrating These Days?

I was having trouble with my yoga practice last Wednesday. My mind was wandering all over the place and no matter how hard I tried I couldn’t calm my busy brain. “What’s UP?” I finally asked myself. That’s when I realized that although I had planned a trip to see my kids for my birthday,…

You Became A What?

Going deeper. Diving in. Being reminded that before leading others you must lead yourself.
Last weekend for three days I became part of what was an incredible experience – and experiment When you think about it when you are the “first” of anything you are….

I had fun thinking about how to frame what I wanted to say using the idea of “3 Keys.” I thought I would share them with you today.

The 3 Keys to Extraordinary Customer Service

Last week I got a call from a friend to see if I could be a “substitute” Chamber speaker for another friend who had a family emergency. The topic, I was told, was Customer Service. I was happy to oblige. In fact, I had a program that I thought would be perfect and told the…

Thank you to all who attended our impromptu “pop-up” webinar on March 20th – International Happiness Day.

Because Every Day Can Be Happiness Day!

Thank you to all who attended our impromptu “pop-up” webinar on March 20th – International Happiness Day. We took 45 minutes out of the day to discuss how to Put Positivity into Practice in life and at work. We talked about outsmarting your “happiness setpoint” and the habits, attitudes, and actions you can take to…