Leave It Better Than You Found It

Flying home a couple of weeks ago, I was gazing out the window at the expanse of white clouds below the plane. We were almost ready to begin our descent and the pilot told us it was raining badly in Florida. But here we were still above the clouds and the sun was shining and…

One of the first things I would recommend you do as a leader is begin to Practice Positive Leadership by being in gratitude for the happiness of your customers and the well-being of your company.Have you stopped to think about how the company with its inherent happiness and wellness nourishes you?

Take a Stand for Well-being

I got a request from SalesAndServiceNews.com to answer a question sent in by a subscriber, where I am on the “expert” panel for that publication. The good questions always evoke interesting answers. I couldn’t resist sharing this one with you.   Q. We’re stressed! As the manager, I feel overwhelmed. My reps feel it, too.…