A one day workshop to get your whole team on board
Customer Loyalty is at an all time low, some even say it’s dead. Is Loyalty Dead? Absolutely not! But customer loyalty is tougher than ever to earn, and you’d better figure how to earn it before your competitor does. While Customer Loyalty is considered a “top three” concern for virtually all executives recently surveyed, less than 15% are able admit that their company is actually addressing loyalty as a strategic issue, because they’re not. That’s a pity since only a single digit increase in loyalty can create a handsome double-digit increase to the bottom line.