PowerupperformancePower up performanceAre your employees engaged in their work, or are they estranged from your company’s mission and their role in making it happen? Mounting evidence suggests that the more engaged employees are in what they do, the better their performance and the higher the rewards for everyone. The key is to have managers who are skilled at creating employee engagement. Customer Care Coach® publisher JoAnna Brandi explains why this is important, and shares tips for giving employees what they need so that they’re willing to be and do their best.

Are your employees giving your company ‘their all?’ Do they believe that what they’re doing is important? Do they feel appreciated? Do they show up for work each day with passion and purpose?

A ‘red flag’ should go up if you answered “no” to any of those questions. Why? Managers who aren’t taking care of their employees are missing out on significant cost-savings and profits.

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