“Creating a Culture that THRIVES takes attention and commitment. Crafting a Culture that is focused on the Customer (internal and external) starts with understanding the big picture as well the importance of your personal contribution (which ultimately impacts profitability.”) Employees do a better job for the customer and the company when they know how they are making a difference. JoAnna explains how to create a more profitable culture.
Return on Happiness
Continuing Conversations MP3 On... Creating a Customer-Caring Culture
You are here:
