John Jelinek, National Customer Service Director, Uline Shipping Supplies
According to JoAnna, “If you’re not getting better, you cease being good.” We agree, that’s why we asked her to customize a presentation focusing on ways that the individual CSRs could positively impact service. How good you feel at work matters. So, JoAnna really engaged our reps (350 in 6 locations) with her expertise on…
