What Do You Want To Be Famous For?

I want to be famous for being inspiring, inventive, and radiating positive energy! I’d like to be famous for my common sense Customer CARE principles and my PASSION for bringing positivity into workplaces.

But mostly I want to be famous for motivating people – like you – to take away one or two or maybe three ideas every month or so, put them into practice and experience the positive change – and THEN feel motivated to teach it to others.

There’s only one problem – research shows that only 10% of an “audience” will actually put something into practice. Are you in that group? I’ll bet you ARE!

Young Businessman

Why Customer Loyalty Is So Important

It’s still the beginning of the new year – keep it happy!

Next week, on Feb 1st, I will celebrate my 25th year of being in business. That I’ve made that milestone makes me happy. So as I’m packing up to head out to a few speaking engagements I thought I might once more cover some of the basics of why we are all here – why I’m in business and why you are in business– to make customers happy and invite them to stick around and become loyal to our product, our service or our cause.