Taking care of customers (and leading those that do) requires skill, empathy, focus and resilience. In today’s world where your Customer Experience is what makes YOU different from the competition, the person delivering that experience is more important than ever. How they show up at work at the beginning of their day sets the tone for the rest of their day. This special report centers on the mental framework necessary for having a good day every day.
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7 Things Every Customer Facing Person Needs to Know Now – The “Get Real” Guide to Having a Good Day Every Day