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Daily Archives: July 30, 2008

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  1. Home
  2. 2008
  3. July
  4. 30
  • Customer Experience
  • Customer Happiness
    • Customer Loyalty
    • Customer Retention
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    • Customer Service
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I didn’t realize until I got off the plane that despite my best efforts, I’d been holding my breath. Getting off the plane never felt so good. When stuck in situations like that I do think people should make every effort to be as pleasant as possible. No one likes flying any more, why make it worse? The plane ride home was on my mind when I wrote my tip yesterday – rather than “how to” give great service I offer tips on how to get great service. We all need to practice what we teach. Take a look at my Customer Care Tip here

Plane Simple

I’m headed for the airport. Again. I can’t say I love travel, but like many, I make the best of it. On the trip home from Indiana last week I was stuck – literally – in the window seat between a very large (and angry) man next to me and the one in front of…

July 30, 2008Creating Customer Happiness, Culture, Customer Experience, Customer Service, Happiness at work, Positive PracticesBy admin
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