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Daily Archives: October 24, 2010

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  1. Home
  2. 2010
  3. October
  4. 24
  • Customer Experience
  • Customer Happiness
    • Customer Loyalty
    • Customer Retention
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    • Customer Service
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Just let that sink in for a moment. There is so much opportunity in a world where people are willing to spread the good word about the feel good experience they had

Are you a Blabbermouth?

During National Customer Service Week I did a webinar for Manpower HowtoCreateMoreWow. The technology was fun and I was able to do a few polls. As I was talking about Moments of Truth and Moments of Magic (a MOT turned into a WOW for a customer) I asked, In the last week, most of my…

October 24, 2010Articles, Blogs, Celebrate Customer Service Week, Creating Customer Happiness, Customer Experience, Positive Word of Mouth, Positivity, TipsBy admin
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