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Tag Archives: Selling

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The man at the other end identified himself as Bill and told me he had one bad joke for me and one quick special offer. I'd heard from Bill once before and it brought a smile to my face hearing his voice again. He spoke quickly and had a way of engaging me almost instantly. There was no script here, just a skill (or maybe an art) of quickly capturing my attention and holding it, even after I told him I didn't really have time for the call.

Bill And The Bad Jokes

I was getting ready to get out of the office the other day when my phone rang. I know I shouldn’t pick it up when I’m headed out, but instinct took over and I picked it up.   The man at the other end identified himself as Bill and told me he had one bad…

October 4, 2010Attitude, Authenic Experience, Creating Customer Happiness, Customer Experience, EngagementBy admin
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