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Daily Archives: August 12, 2008

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Return on Happiness

Please Inform Your Face

I’ve just left the Estee Lauder counter in Lord & Taylor’s. I’m shaking my head.   Lauder is having one of their special offers – buy $39.50 worth of product and get a free gift. My Mom uses their products and like most people loves the free gift. This time (very clever) you get to…

August 12, 20081 CommentCreating Customer Happiness, Customer Experience, Customer Service, Happiness, Happiness at work, Positive PracticesBy admin
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