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Monthly Archives: April 2017

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I love getting letters from readers. Of “Keep ‘Em Happy.” This came in last week and since I get asked about negative people in the office a lot – I thought I would share the answer. “I used to enjoy coming into work every day. I love working with customers, but there a lot of negative people in the office who I have to interact with on a daily basis. I feel like they’re dragging me down with them. Is there anything I can do improve the situation?” P.G.

What to Do with Negative People

I love getting letters from readers. Of “Keep ‘Em Happy.” This came in last week and since I get asked about negative people in the office a lot – I thought I would share the answer.   “I used to enjoy coming into work every day. I love working with customers, but there a lot of…

April 18, 2017Creating Customer Happiness, Creating Happiness, Negativity at Work, TipsBy admin

They’re Always Watching You 50 – 70% of an organization’s climate is determined by the actions of their leaders. Yep, that means you. Much of the time you spend at work is spent in clear view of those who report to you. In clear view of those who either admire you (and look for evidence of their admiration) or those at the other end of the spectrum who can’t stand your guts. (They spend their days looking for evidence of your evil-ness.) Most people are in between those extremes, but rest assured – People are watching you.

They’re Watching You

  They’re always watching you. 50 – 70% of an organization’s climate is determined by the actions of their leaders. Yep, that means you.  Much of the time you spend at work is spent in clear view of those who report to you. In clear view of those who either admire you (and look for…

April 3, 2017Articles, Blogs, Happiness at work, TipsBy admin
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