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Tag Archives: polite

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With faith in my ability to rise to the occasion, I act “As if” — as if I had a good night’s sleep, as if I were feeling terrific, as if my shoulder didn’t hurt. Very often, I find myself starting to feel just that way.

When Your Mind Follows Your Behind

  Have you ever gone into a department store, bank, or restaurant and been greeted by someone who was acting polite, but who you knew couldn’t give a rip? It’s a major turnoff for most people. (That’s because it’s a sure sign of insincerity and a lack of caring.)   But you and all the…

August 16, 2017Creating Customer Happiness, Customer Service, Leadership, Tips, UncategorizedBy admin
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