JoAnna, I’m writing to say thank you for our recent Customer CARE training. The training this time around with you was the best one yet. We have had other trainers in the past for these Customer Service Trainings and they just were not good. They were boring, not fun, felt like homework, and we all…
A day doesn’t go by without me thinking about the power of appreciation. That’s because I have trained my mind to look for the good things in my life, focus my attention on them, and take a moment or two to deeply appreciate the things that matter to me. And even with that, I don’t…
”JoAnna Brandi’s Customer Care training was fabulous for our diverse team at Tower Park Management. As a new marketing coordinator, I was tasked with finding a customer service trainer who could engage and educate our staff, from property managers to the maintenance team. JoAnna exceeded our expectations!” What sets JoAnna apart is her ability…
I just got back from the UPS Store where I was attempting to mail back an Amazon package, only to find out that apparently the product I was returning was purchased from someone out of the country. I couldn’t exactly just ship it back. Apparently I need wait several days and there would be…
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