JoAnna currently writes two blogs on this site.

Creating Customer Happiness (www.CreatingCustomerHappiness.com) shares her thoughts, musings, experiences and ideas on how to create lives that flourish and companies that thrive.

Positivity Practices (www.PositivityPractices.com) shares her tools on raising your “Positivity Ratio” and creating more positive emotion, health, productivity and creativity in your life.