Do you think different generations find it difficult understanding each other? I often hear that the older generation (now my age) doesn’t think the younger generation (now younger than my daughter) has any values. I don’t believe that. In fact, I think they have similar values, but they show up differently. For instance –…
I once had a boyfriend who used to end every phone conversation and every email with the phrase, “Stay beautiful.” At first I was delighted by it, but as time went on, I have to admit, occasionally it annoyed me. At that time in my life I was certainly not used to taking compliments gracefully (I’ve gotten over that) and there were many days where I felt far from anything that resembled beautiful.
Walt Disney once said, “There’s no magic to magic it’s all in the details”. Ahh, How true it is. Think back to when you planned a big event – a party, a wedding, a golf outing, a charity luncheon – how many little details had to come together to make a big impact? I’ll bet…
Often when doing research for clients we ask their customers to rate them on a 10 point numeric scale. If they rate the client a 9 or a 10 we ask the asset focused question. “What are the favorable components of your experience with the Company? For almost all of our clients the #1…
Last week was great and as always I’m grateful for all the opportunities that have come my way. I’m in the middle of a job in Colorado and after last week’s workshop, the CEO of the company, at my request, gave me some feedback about a little something I could add to the program that…
I walked into the mailbox store last week to pick up my mail. The counter inside the door, usually filled with business cards and flyers from the mailbox holders and the local merchants was empty. Naked. Unadorned. It struck me immediately as strange and left me feeling sad, disconnected, and odd. For so long those…
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