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Employee Engagement

Engage and motivate your employees to create Customer Happiness

Customer Loyalty

Create customer loyalty and positive word of mouth

Leadership Skills

What can science teach you about becoming a Great Boss?

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Improve your work relationships and breed success

Company Culture

Create a feel-good-at-work-place and craft a strong company culture

Testimonials

For the last decade the leaders at Waste Pro have had the pleasure and privilege of working with JoAnna Brandi of ReturnOnHappiness.com. At a time when our company was growing rapidly through acquisition, we became concerned that the value based culture we had so carefully built might get diluted as we expanded. JoAnna came…

January 14, 2021 All I can say is WOW. JoAnna spoke at our virtual webinar – a gift to our clients and staff – we held this year and it was just fabulous. The entire audience was energized, excited and engaged. That’s exactly how we want our customers and employees to feel about doing business…

5 Star Rating Review JoAnna came to Little Rock with my Vistage group and I was so impressed I wanted her to come speak at our physician leadership retreat. She took our physicians and other team members on a journey of discovery about a 5-Star Patient Experience. We put the mirror up to our faces…

Our team engaged JoAnna Brandi to speak to our clients around the idea of bringing positivity and happiness to their workplace – and the positive ROI it yields. The audience was so impressed with JoAnna’s energy and message that we asked her back to present to our internal team at our annual kick-off event. Once…

I want to give you some positive feedback for the Customer Care Coach. This format is working well for me and my staff. I’ve have been surprised at how receptive and engaged the staff have been with the activities. I am receiving a lot more positive feedback regarding patient and staff experiences from the staff. I am happy to feel more connection to my staff. I am also relieved and delighted that the preparation is minimal and doesn’t take up a lot of valuable time. Thank you.

I really enjoyed your program. It was very impactful. The focus of being positive is not easy, however the impact of being positive far outweighs the challenge in getting my mind there. Your program has helped me be more positive with my staff as well as my personal life. I recently had a friend of mine tell me “you are the happiest person I have ever met”. I attribute this to being positive! Thank You!

Vistage Speaker

Since 1998, JoAnna has inspired CEO's and key executives all over the country to take better care of their customers and employees, and to see a tangible return on their happiness

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