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Employee Engagement

Engage and motivate your employees to create Customer Happiness

Customer Loyalty

Create customer loyalty and positive word of mouth

Leadership Skills

What can science teach you about becoming a Great Boss?

Working Relationships

Improve your work relationships and breed success

Company Culture

Create a feel-good-at-work-place and craft a strong company culture

Testimonials

Our team engaged JoAnna Brandi to speak to our clients around the idea of bringing positivity and happiness to their workplace – and the positive ROI it yields. The audience was so impressed with JoAnna’s energy and message that we asked her back to present to our internal team at our annual kick-off event. Once…

I want to give you some positive feedback for the Customer Care Coach. This format is working well for me and my staff. I’ve have been surprised at how receptive and engaged the staff have been with the activities. I am receiving a lot more positive feedback regarding patient and staff experiences from the staff. I am happy to feel more connection to my staff. I am also relieved and delighted that the preparation is minimal and doesn’t take up a lot of valuable time. Thank you.

I really enjoyed your program. It was very impactful. The focus of being positive is not easy, however the impact of being positive far outweighs the challenge in getting my mind there. Your program has helped me be more positive with my staff as well as my personal life. I recently had a friend of mine tell me “you are the happiest person I have ever met”. I attribute this to being positive! Thank You!

Positive Leadership is a way of life. It is not something that you do, it is something that you become. Walking day by day and month by month with the leaders of our organization and seeing the transformation of the coaching and leadership styles here at WCA is humbling at best. The Positive Leadership course assembled by JoAnna helped us accelerate the talents, skills, and abilities that are necessary to live this life while leading others. The one statement I hear time and time again is, “What are you broadcasting?, which is part of JoAnna’s program and quickly helps our leaders determine if they are above the line or below the line in their thinking.

Dear JoAnna, I want to thank you for the WONDERFUL day retreat you led for us last week. I am still thinking about it and have my action items right next to me right now to remind me of what I want to do to follow up on our day together. Because you did take

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Since 1998, JoAnna has inspired CEO's and key executives all over the country to take better care of their customers and employees, and to see a tangible return on their happiness

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