The topic of motivation came up recently with a client. Why ? It’s a big topic; as everyone knows and there have been many experts weighing in on it for years, all so interesting.

Always Go Back To ” Why “

The topic of motivation came up recently with a client. Why? It’s a big topic; as everyone knows and there have been many experts weighing in on it for years, all so interesting.   While I don’t consider myself an “expert” in anything, I do have a lot of experience in working with people and…

Tips

Employee Retention Tactics

Doing More With Less

I’m an “expert” columnist for Customer Advantage Newsletter and ever few weeks or months they send me questions which I answer. I almost always forget to publish those Q & A’s and so today with my new eyes on potential blog posts I answered one of their questions and then before filing it away said…

Creating Customer Happiness, Creativity, Culture, Customer Experience, Customer Service, Happiness, Innovation, Leadership, Positive Practices, Positive Workplace