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More IPPA

As promised in this week’s Customer Care Tip I’ll be sharing some of my learnings from last week IPPA conference on Positive Psychology (P2). If you are wondering what the link is between P2 and customer care and loyalty – it’s this:  “Positive Psychology is the scientific study of what enables individuals and communities to thrive.” That’s…

Creating Customer Happiness, Happiness, Happiness at work, Leadership, P2, Positive Psychology, Positive Workplace, Positivity

People keep asking me why I'm so darn happy. After all, they say, things are pretty bad out there. All the more reason to stay centered and happy I say. In fact, I've never felt stronger, smarter or more confident than I do now.

Still All Fired Up

People keep asking me why I’m so darn happy. After all, they say, things are pretty bad out there. All the more reason to stay centered and happy I say. In fact, I’ve never felt stronger, smarter or more confident than I do now.   Years ago when I got trained as a happiness coach…

2 CommentsCreating Customer Happiness, Happiness, Happiness at work, Leadership, P2, Personal, Positive Practices, Positive Psychology, Positive Thinking, Positive Workplace, Workshop