Ever notice it isn’t until you are faced with a real humdinger of problem, that you have the opportunity to see how much you have learned? Many of us read books on how to improve our businesses, delight our customers, sharpen our communication skills, and improve our attitudes, but we don’t always have the…
Recently I was sick for three weeks – and while I would have loved to make a real speedy recovery so I can get back to work fast, I question whether or not that is the best overall strategy for my body. I find it heartbreaking how often people are told that medications or…
Did you know your degree of happiness can impact your health? It can, and that’s why I was invited to speak at the Wellness Revolution Summit this year. Because if I know you, a Positive Leader, I’ll bet you’ve been putting in the effort—eating healthy, exercising, trying different wellness approaches—but it’s possible your…
Can you believe it? It’s February already! I don’t know about you but January went by way too fast. And if you’re like most people, some of your “resolutions” may have already dropped off your radar. Me? Yep – an unexpected bout of illness – the “thing” that’s going around found its way into…
Is your team as productive as you’d like them to be? Are they as engaged and innovative as you know they could be? Many leaders I work with share the desire for a more productive, more engaged, and more creative team. It’s a real challenge today to maintain team energy and engagement and focus on the…
This past weekend was the Winter Solstice in the Northern Hemisphere. Sunday was the longest night of the year. This time of year – even among the hustle and bustle of the holidays – calls for a little bit of quiet, a little bit of reflection, a little bit of introspection. A little…
You may think I’m crazy. And maybe I am but here’s two things I know for sure after being in business a long time Every team needs inspiration and new learnings to stay sharp Every company has a little bit of money left in a budget – somewhere That’s why I am reaching…
Day in, day out it’s your job as a leader to keep your people motivated, engaged, and focused on creating value for the customers – external OR internal. It’s hard work – I know, I’ve been there! If you want to maintain that positive culture of yours – you must be consistently delivering 3– 5 times…
I recently spoke at the Northeast Carwash Association where I met Will Guidara, Author of “Unreasonable Hospitality” – and it was love at first sight! His message resonated deeply with everything I believe about leadership and creating magic in the workplace. I had the session before his keynote, a management workshop which I called “How to…
I just came from speaking at a conference in New Jersey and I had so many lovely conversations afterwards about “training.” I don’t know why I never really loved that word, and bristle when someone asks if I do it. “Of course” I say, but I know that when companies don’t look at the “whole”…
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