“Wow! I invited JoAnna Brandi to be the luncheon speaker at our Business Mailer’s Co-op Conference as a ‘value-add’ opportunity for our clients. I knew she was exactly the right person to ignite their passion for creating what she calls ‘exquisite experiences’ for their clients – and that by putting her advice into action they had the opportunity to beef up their bottom lines.
Ever a visionary, JoAnna explored customer service from a refreshing new perspective in her talk, ‘What’s Love Got To Do With It?’ She connected the dots between service providers, customers and profits in a whole new way that built a powerful case for infusing the workplace with ‘care.’ My clients left her talk feeling wowed, inspired, and ready to return to their companies with a powerfully positive attitude. They really understand the difference they can make in the lives of their customers and co-workers – and how that difference creates the kind of loyalty that generates sustainable profits.”