Most people on my mailing list have heard me speak. So it’s likely you’ve heard me talk about my genuine distaste for the phrase “No Problem” (and its brother “No Worries.”) I tell the story of young man who answered my request for a late checkout time with the word “No” and how my stomach…
Want to Flourish and Thrive in Tough Times? While it may still be challenging to seek significant increases in financial capital, it’s a great time to build up your psychological capital. The field of Positive Psychology, which explores how individuals can flourish and organizations thrive, is contributing more and more data to the case for…
Want a more positive workplace where you and your co-workers feel happy and motivated? Want to make customers happier so that their loyalty – and your profits – grow? Want to work more efficiently and effectively and improve your health? Authentic Happiness Coach and Customer Loyalty expert JoAnna Brandi shares tips for transforming these wants into “haves” Her overall message: Happiness creates resilient employees who, in turn, create resilient, thriving companies.
We’ve been celebrating Labor Day for over a 100 years. The idea of celebrating a “workingman’s holiday” spread with the growth of labor unions. It’s celebrated in the US, Canada, Australia, New Zealand, Jamaica, Trinidad, Tobago, the Philippines and maybe even a few other places. There are still a few speeches and parades that commemorate…
I had a great time on Saturday. Three girlfriends and I did our second one day workshop together here in South Florida entitled “A Woman’s Path to Happiness: Tools 4 Empowered Living”. Other women go shopping, we pool our talents and teach. www.tools4empoweredliving.com My topic is Happiness Practices; at each workshop I look at another element of what it…
Happy New Year! Is it? Happy? What makes it happy? Good health, a better job, lots of money in the bank, a new car, a new wife, a new nose? A new place to live, a new religion, a new piece of jewelry, a new pair of shoes? A lot of these things…
I’m one of the “experts” over at the Customer Service Advantage newsletter. That means I get questions to answer from time to time. Here’s one I got yesterday. “I’m learning the ropes as a new customer service manager. One thing I struggle with is giving feedback to my service pros. How do I give…
People keep asking me why I’m so darn happy. After all, they say, things are pretty bad out there. All the more reason to stay centered and happy I say. In fact, I’ve never felt stronger, smarter or more confident than I do now. Years ago when I got trained as a happiness coach…
There are nine things I think everyone needs to know about creating more happiness in their lives and here they are.
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