Did you ever actually sit down and think about, or write about, what would happen if you deliberately made the effort to create more positivity in your culture? Hmm. I think about that question a lot. I read all the reports from Gallup about low engagement, I read the report by the Surgeon General…
Lots of people think the difference between optimism and pessimism is simply the difference between looking at a glass as half full or half empty. That’s not even half the story! Optimism and pessimism are explanatory thinking styles, which means they are two different ways of explaining the world to ourselves (self-talk) at…
I just got off the phone with a client who has an incredible knack for getting me to design “the next level” of work for her customer ambassadors. And I know that as I put together her next several workshops, I’ll be using one of the lessons I’ve been teaching for as long as…
How many times today did you use this skill? I just got off the phone with a client who has an incredible knack for getting me to design “the next level” of work for her customer ambassadors. And I know that as I put together her next several workshops, I’ll be using one…
It’s the time of year when gardens look lush here in the northern hemisphere. A seasoned gardener will tell you there are no miracles to creating beautiful flowers and delicious veggies, just as there is no miracle to creating a flourishing business. But just for fun, I thought I’d try – and share with…
It’s the time of year when gardens look lush here in the northern hemisphere. A seasoned gardener will tell you there are no miracles to creating beautiful flowers and delicious veggies, just as there is no miracle to creating a flourishing business. But just for fun, I thought I’d try – and share with…
Our world is changing, evolving, and expanding. Staying ahead means more than just keeping up—it means exploring the frontiers of thought, ideation, and innovation. This has prompted the start of ‘Interviews on the Growing Edge’ a video series hosted by me, JoAnna Brandi. It brings you face-to-face with visionaries, disruptors, and thinkers who are shaping…
In years past, I had several clients who came to me seeking information about creating a more customer and employee-friendly culture, often without the approval of their bosses. Usually, these people were women who sensed that the company and the customers would be happier if things on the inside changed. For some, it was about…
There’s was once a famous New York City Mayor who would walk through the busy streets and ride the subways asking the question “How am I doing?” Do you think everyone said, “Good job?” No – he got good solid info he could use to help him govern in that challenging city. Now…
A day doesn’t go by without me thinking about the power of appreciation. That’s because I have trained my mind to look for the good things in my life, focus my attention on them, and take a moment or two to deeply appreciate the things that matter to me. And even with that, I don’t…
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