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Monthly Archives: February 2010

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  2. 2010
  3. February
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Authentic Happiness

The Piggers Spread Joy Again

Some of you know I’m particularly fond of my friends over at New Pig Those of you who’ve known me a long time may remember the stories of how New Pig was started by two guys that wanted to create happy customers. (Yeah, they did want to soak up spills more efficiently with their super…

February 22, 20101 CommentAuthentic Experience, Creating Customer Happiness, Creativity, Customer Happiness, Happiness, Happiness at workBy admin

Undercover Boss

Undercover Boss

Like many on Sunday night, I watched the premier of Undercover Boss.  Everybody I’ve spoken to this week has asked me if I’d seen it. You bet and it was a great idea. Today I ran across a great blog entry about it – and I must say – I couldn’t have expressed it any…

February 12, 20102 CommentsAuthentic Experience, Creating Customer Happiness, Customer Experience, LeadershipBy admin

Goal Ahead

Goals, Goals, Goals

Wow.  It’s still the beginning of Feb and I have a whole business plan done. My dear colleague Carolyn Watt helped facilitate that and it happened quite by chance. Or maybe not. Carolyn’s Site   In January I was sitting on the floor in the living room (where I do the really serious work) surrounded…

February 12, 2010Creating Customer Happiness, Leadership, Marketing, Personal, UncategorizedBy admin
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