Category Archives: Testimonials

Emily Kolakowski, Wellness Corporate Solutions

Very worthwhile! I enjoyed every minute of the session. The instructor was informative, engaging and full of life! The session truly inspired our group to remember the importance of our work and to reignite our passion and love for what we do! It was neat to see the “Aha!” moments on the faces of some of my coworkers when talking about emotional intelligence and how to recognize the emotional needs of our clients. I would highly recommend this program.

Shannon L. Early, Corporate HR and Training Manager, Waste Pro, USA

Thank you! This workshop is an amazingly positive attitude changing and inspiring program. JoAnna you do a wonderful job sharing with us how we can create (and how we are empowered) a more positive work environment.

Michael Earley, Chairman and CEO, Metcare

“We at Metcare were thrilled that you were able to present your Positive Leader workshop to our leaders and managers. As a growing health care business, making the transition
from “treating patients” to “caring for customers,” your message was right on point.

In fact, I’d say you hit it “out of the ballpark.” Your energy was enthusiastically received by our folks as evidenced in the standing ovation they gave you! They told me clearly that they want you back. We’re looking forward to having you at our next Town Hall meeting and starting with your Monday Morning Motivation program.

Thanks for helping us spread the message of positivity to our associates and our customers and welcome to the Metcare family. ”

Michael Earley, Chairman and CEO, Metcare

Gaye van den Hombergh, President, Winning Workplaces

“Thank you so much for sharing your perspective on the power behind building true transformational relationships with customers. We appreciate you contributing your time and expertise with our attendees. Thanks for being part of our conference.”

Don Libey, Libey LLC

JoAnna Brandi created the common sense concept of continuous, competent, caring for exquisite customer care. If your company is not a convert to the wisdom of the Customer Care Coach then you are undoubtedly losing customers at a rate you can’t afford. For every $1 you spend on JoAnna Brandi’s Customer Care Coach–the incredible program…

Gail Bagley, Customer Service Manager, Florida Fluid System Technologies, Inc.

“Thank you for guiding our customer service team through your exciting and impactful Service-to-CARE training. You skillfully crafted an agenda that was targeted to your needs, yet spoke universal truths. The pre-training survey make it possible for us to target action items. We all appreciate the masterful job you did.”

Ralph Drybrough, CEO – Merit Direct

“Wow! I invited JoAnna Brandi to be the luncheon speaker at our Business Mailer’s Co-op Conference as a ‘value-add’ opportunity for our clients. I knew she was exactly the right person to ignite their passion for creating what she calls ‘exquisite experiences’ for their clients – and that by putting her advice into action they…

Sharon Dunn, PSN Administrator, Metcare

“It was an extra special treat having you as a speaker at our June 2010 Leadership development conference.  Your excellent delivery made your message of positivity come to life, engaging our group from the very beginning.  We appreciated your authenticity and passion for challenging others to be better leaders.  I have had such positive feedback…

Jodie Hoffman, Customer Service Director, National Business Furniture

I cannot thank you enough for the wonderful presentation you put together for National Business Furniture!  It was well prepared and focused on our specific needs and challenges.  I’ve heard nothing but positive feedback from all of my customer service representatives. Personally, your positivity techniques have done wonders for my outlook at work and at…

Susan Caruso, Director HR, Girl Scouts of Nassau County

We just had the most wonderful speaker last week who came to us from Florida.  I have been familiar with her work for years, and get her e-newsletter every week.  Her topic for the day was “Positivity: The Path to Performance, Productivity and Power.”  She was engaging, on target, and smart.  She met by conference…