“Thank you so much for sharing your perspective on the power behind building true transformational relationships with customers. We appreciate you contributing your time and expertise with our attendees. Thanks for being part of our conference.”
JoAnna Brandi created the common sense concept of continuous, competent, caring for exquisite customer care. If your company is not a convert to the wisdom of the Customer Care Coach then you are undoubtedly losing customers at a rate you can’t afford. For every $1 you spend on JoAnna Brandi’s Customer Care Coach–the incredible program…
“Thank you for guiding our customer service team through your exciting and impactful Service-to-CARE training. You skillfully crafted an agenda that was targeted to your needs, yet spoke universal truths. The pre-training survey make it possible for us to target action items. We all appreciate the masterful job you did.”
“Wow! I invited JoAnna Brandi to be the luncheon speaker at our Business Mailer’s Co-op Conference as a ‘value-add’ opportunity for our clients. I knew she was exactly the right person to ignite their passion for creating what she calls ‘exquisite experiences’ for their clients – and that by putting her advice into action they…
“It was an extra special treat having you as a speaker at our June 2010 Leadership development conference. Your excellent delivery made your message of positivity come to life, engaging our group from the very beginning. We appreciated your authenticity and passion for challenging others to be better leaders. I have had such positive feedback…
I cannot thank you enough for the wonderful presentation you put together for National Business Furniture! It was well prepared and focused on our specific needs and challenges. I’ve heard nothing but positive feedback from all of my customer service representatives. Personally, your positivity techniques have done wonders for my outlook at work and at…
We just had the most wonderful speaker last week who came to us from Florida. I have been familiar with her work for years, and get her e-newsletter every week. Her topic for the day was “Positivity: The Path to Performance, Productivity and Power.” She was engaging, on target, and smart. She met by conference…
Although Mike informed the Team (prior to your arrival) that you would be the Guest Speaker at our Retreat last Saturday, and he shared a little of your background with us, we were all pleasantly surprised by your “power-house attitude” the moment your presentation began. I must say that I was honestly moved by your motivating and captivating presentation. It was…
I am sure it was clear to you how well received you were by our staff… you really won them over. You taking the time to meet with the Leadership Team in advance by conference call really helped them feel you were focusing the day on their needs. In the ten years I’ve been planning…
“This is not a program, this is a way of life. And the best part is you make it so simple to understand and easy to implement.”
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