Funny thing about the human brain. Functional MRI imaging tells us that when we look at a photo of someone we love it activates the same parts of the brain as when we look at a logo of a brand to which we’re loyal. What? Loyalty is an emotional connection. It’s not the same thing as…
Of late, I’ve been in a state of reflection. In order to do that, I’ve had to slow down a bit. And breathe. And listen. The challenge with reflection is there is always such noise going on in our heads – and in the myriad devices at our fingertips – that often the higher…
What a mess the world seems to be in today! Looks like the economy’s up, the market’s heading down, the institutions we once counted on can’t seem to be trusted (think Wells Fargo, VW and Equifax) and people are very very edgy. Seems while some people win, a whole lot of others lose. It’s enough to make…
As the year winds down and comes to a close, and our minds turn to celebration, I’d like to invite you to spend a little time on reflection. These will be some of the questions I’ll be playing with as I reflect on my year. Please feel free to use them, or use…
So we are coming to the end of our relationship formula: T.R.A.C.K. If you have been following along, you’ve learned about Trust, Respect, Appreciation, and open and honest Communication without blame or judgment – all traits practiced by Positive Leaders.(Click the back button on your screen and you can scroll back through those traits.)…
“Respect” comes up in every discussion I have with clients when we explore relationship essentials. It’s a quality we’re all looking for, yet from time to time we can all fall short of actually giving it to others.
T stands for “Trust” Last week I set the stage for our five part “Mini-series” beginning today that I call “Staying on TRACK” for richer, more fulfilling relationships. Trust is truly the kingpin when it comes to relationships. When trust is high, decisions are made quickly and easily. When trust is low, business suffers. I’ve…
If you’ve read any of Steven Covey’s books you might remember the story of the woodcutter who, although much smaller than his competitor, felled a tree in half the time. The secret was that periodically the smaller of the two stopped his “sawing” and sharpened his saw, making him more effective than his larger more…
My plane was hours late. I arrived at the hotel tired and cranky. A major head cold (and possibly fever) was brewing and worst of all I hadn’t eaten any dinner, and was hungry. As I approached the hotel coffee shop I saw a woman at the cash register. She was counting money. I…
These days I’ve been out teaching people how the cultural experiences they create inside their company affects the relationships they have outside the company. Now of course we all know this, have always known this, but as I tell the people enjoying my workshops – the first enemy of knowledge is “knowingness.” It’s not…
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