Ever find yourself walking out of a restaurant or movie saying, “I loved it”? Ever say, “I love my mechanic”, “I love my hair cutter” or “I love my car”? Ever find a place in nature that makes you feel so connected that when you think of it, you actually feel how much you love the place?…
I once had a boyfriend who used to end every phone conversation and every email with the phrase, “Stay beautiful.” At first I was delighted by it, but as time went on, I have to admit, occasionally it annoyed me. At that time in my life I was certainly not used to taking compliments gracefully (I’ve gotten over that) and there were many days where I felt far from anything that resembled beautiful.
Whether you are in sales, service, leadership or all three, your ability to communicate is key to your success. One of my clients, a company already getting stellar results with their client relationships, wants to take those a notch higher and deepen their relationships even more. If they can do that, and increase their contract…
I’m sitting at the beach and looking up to a clear blue sky. A small plane passes pulling a banner advertising a local bar that has happy hour every day. I wonder. Do you? Well maybe not even a whole hour, and maybe it’s not everyday (curmudgeons rejoice!). But what if…
There’s no doubt about it; customer loyalty is key to profitability. A mere five percent increase in your customer retention could as much as double your bottom line profits! On the flip side, it costs anywhere from 6-30 times more to get new customers than it does to keep the ones you have – that is, if they’ll stay!
It was late morning and I was in my hotel room getting ready to speak and then to travel on to my next engagement. It was a long flight and wanted to be able to change into my travel clothes before getting on the plane. Knowing what a hassle that can be without having the convenience of a hotel room, I called down to the front desk to ask a favor.
I had a great time on Saturday. Three girlfriends and I did our second one day workshop together here in South Florida entitled “A Woman’s Path to Happiness: Tools 4 Empowered Living”. Other women go shopping, we pool our talents and teach. www.tools4empoweredliving.com My topic is Happiness Practices; at each workshop I look at another element of what it…
Happy New Year! Is it? Happy? What makes it happy? Good health, a better job, lots of money in the bank, a new car, a new wife, a new nose? A new place to live, a new religion, a new piece of jewelry, a new pair of shoes? A lot of these things…
I just finished doing my seminar on the Heart Based Service Expo. What fun – my heart felt thanks to Lori and Raleigh for inviting me to take part in this extraordinary event. If you missed it and you want to listen in do this: Download your handout at www.PositivityPractices.com and then go…
People keep asking me why I’m so darn happy. After all, they say, things are pretty bad out there. All the more reason to stay centered and happy I say. In fact, I’ve never felt stronger, smarter or more confident than I do now. Years ago when I got trained as a happiness coach…
(561) 279-0027
