JoAnna Brandi, Positivity, Positive Leadership, return on happiness

Did You Heed it?

In my last communication with you, prior to the election, I asked you to be careful – very careful– of how much of the negativity you let in – to your head and into your company or department.   I hope you chose to heed my advice and I hope that it gave you some…

Questioned an Assumption Lately?

As I was coming of age as a manager I discovered the work of Peter Drucker, one of the most brilliant minds of the 20th century. It was Drucker who taught me to embrace ambiguity and that the best way to predict the future was to create it.   Drucker taught that business should meet…

2015 – Make it the Year of Customer Happiness

Have you listened to yourself over the past week? In all likelihood you’ve said the words “Happy New Year” dozens (if not hundreds) of times. As the back-to-work week really opens up today you are likely to keep saying it some more.

When you are present, genuine and mindful as you share those good tidings you uplift and elevate others. You generate positivity for the recipient of your wishes. You acknowledge their humanity. You recognize their desire for happiness.

According to one of my favorite teachers, Barbara Frederickson, you are creating “Positivity Resonance.” You are striking a chord in the other that, if you were to look at brain scans, would look remarkably similar to your own.

You are spreading “good vibes.” If you spend more than 20 seconds in that happy interaction with the other, you are actually changing your body chemistry and theirs.


Does Your Service Say “Aloha”?

I just got back from a week in Hawaii. Wow. I’m one lucky person. One of my favorite clients invited me to present a program on Positive Leadership at their 50th Anniversary Conference in Maui. They also invited me to stay the week, participate in their activities, and to rest and relax, that is, if…