Happiness

Happiness Happens

All day yesterday I had been meaning to write this post, but one thing after another kept me from it. I wanted to call it “Oh Happy Day” but thought better of it after I saw the news last night.

The news hasn’t been very good, in fact it’s downright bad.

So how do I have the nerve to talk about happiness?

Because learning how to create it and sustain it (and all the other positive emotions) can help to increase productivity, creativity, health and well-being at work and at home.

Positive Practices

Twenty One Years, Twenty One Insights

Today’s my 21st anniversary of being in business. Wow. That’s a long time and a lot of learning. I began with an idea. Imagine if you will, that every business sits atop a tripod – three legs, needing to be in balance to keep the business stable. Each leg represents a set of relationships. One…

Happy People

Direct from Customers First Conference

Hello from beautiful sunny Phoenix where I am attending the NACCM Customers First conference. Last year I had the pleasure of being the conference chair, this year I am thrilled to see colleague Kathleen Peterson kick off the main part of the conference today. Kathleen was our first chairperson oh so many years ago when…