You Became A What?

Going deeper. Diving in. Being reminded that before leading others you must lead yourself.
Last weekend for three days I became part of what was an incredible experience – and experiment When you think about it when you are the “first” of anything you are….

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Are You Seeking Opportunities to Shine Now?

Ever notice it isn’t until you are faced with a real humdinger of problem, that you have the opportunity to see how much you have learned?   Many of us read books on how to improve our businesses, delight our customers, sharpen our communication skills, and improve our attitudes, but we don’t always have the…

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Is this the year you take control of your health?

Did you know your degree of happiness can impact your health?   It can, and that’s why I was invited to speak at the Wellness Revolution Summit this year.   Because if I know you, a Positive Leader, I’ll bet you’ve been putting in the effort—eating healthy, exercising, trying different wellness approaches—but it’s possible your…

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Can you be here now?

Can you believe it? It’s February already! I don’t know about you but January went by way too fast. And if you’re like most people, some of your “resolutions” may have already dropped off your radar.   Me? Yep – an unexpected bout of illness – the “thing” that’s going around found its way into…

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Pay What You May? No way you say.

You may think I’m crazy. And maybe I am but here’s two things I know for sure after being in business a long time   Every team needs inspiration and new learnings to stay sharp Every company has a little bit of money left in a budget – somewhere   That’s why I am reaching…

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What if I could do it for you?

Day in, day out it’s your job as a leader to keep your people motivated, engaged, and focused on creating value for the customers – external OR internal.   It’s hard work – I know, I’ve been there!   If you want to maintain that positive culture of yours – you must be consistently delivering 3– 5 times…

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Unreasonable but not impossible?

I recently spoke at the Northeast Carwash Association where I met Will Guidara, Author of “Unreasonable Hospitality” – and it was love at first sight!   His message resonated deeply with everything I believe about leadership and creating magic in the workplace.   I had the session before his keynote, a management workshop which I called “How to…

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Do you know how to do training right?

I just came from speaking at a conference in New Jersey and I had so many lovely conversations afterwards about “training.” I don’t know why I never really loved that word, and bristle when someone asks if I do it. “Of course” I say, but I know that when companies don’t look at the “whole”…

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