You Became A What?

Going deeper. Diving in. Being reminded that before leading others you must lead yourself.
Last weekend for three days I became part of what was an incredible experience – and experiment When you think about it when you are the “first” of anything you are….

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Thank you to all who attended our impromptu “pop-up” webinar on March 20th – International Happiness Day.

Because Every Day Can Be Happiness Day!

Thank you to all who attended our impromptu “pop-up” webinar on March 20th – International Happiness Day. We took 45 minutes out of the day to discuss how to Put Positivity into Practice in life and at work. We talked about outsmarting your “happiness setpoint” and the habits, attitudes, and actions you can take to…

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Delivering exquisite customer experiences takes an expertly trained and caring staff and contingency planning for the emergencies you weren’t able to envision. In this competitive world, will you be able to go the distance?

Go The Distance

Are you going the distance with customers?   The other day I was out walking when I heard a small voice in my head and it said “Go the Distance.”   That’s the phrase that Kevin Costner kept hearing in his head in the movie “Field of Dreams” and so it really caught my attention.…

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All day long the energetic vibrations that pulsate inside and outside our bodies impact our health and well-being and that of others. Your VIBES matter.

We All Feel ‘em, We All Know ‘em

… pick up some good vibes in the new year!   You walk down the hall and bristle when you pass that guy from production. Next, you walk into an office and feel unsettled. Then you see Shannon in the break room and your face lights up anticipating a real connection with a positive person.…

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