March 20th is coming fast. Are you happy at work? Is your team happy? Are your customers happy? As you might suspect, all these things are connected. As you know by now, emotions are contagious and when you’re broadcasting the positive, happy ones it effects your well-being and behavior as well as the well-being and behavior of others.

7 Practical Reasons to Celebrate Happiness at Work

March 20th is coming fast.   Are you happy at work? Is your team happy? Are your customers happy?   As you might suspect, all these things are connected. As you know by now, emotions are contagious and when you’re broadcasting the positive, happy ones it effects your well-being and behavior as well as the…

Delivering exquisite customer experiences takes an expertly trained and caring staff and contingency planning for the emergencies you weren’t able to envision. In this competitive world, will you be able to go the distance?

Go The Distance

Are you going the distance with customers?   The other day I was out walking when I heard a small voice in my head and it said “Go the Distance.”   That’s the phrase that Kevin Costner kept hearing in his head in the movie “Field of Dreams” and so it really caught my attention.…

All day long the energetic vibrations that pulsate inside and outside our bodies impact our health and well-being and that of others. Your VIBES matter.

We All Feel ‘em, We All Know ‘em

… pick up some good vibes in the new year!   You walk down the hall and bristle when you pass that guy from production. Next, you walk into an office and feel unsettled. Then you see Shannon in the break room and your face lights up anticipating a real connection with a positive person.…

 I invite you to take some time to write down your intentions for the new year – and of course I’d love to know what they are.

What Are Your Intentions? No Resolutions Here

It’s 2019. Yay! I just sighed out a deep exhale.   2018 was a physically, emotionally and spiritually challenging year for me. Maybe for you too.   It’s done. So glad.   I look forward with gratitude.   I look forward with joy.   I look forward with curiosity.   How can we, as positive…

Tis the season of kindness

‘Tis The Season Of Kindness

May you feel the light of the season.     May you feel the joy that wants to escape from the commercialism, and may it make you smile.     May you make deep, real and significant connections – even with strangers – because as humans it’s what we crave to do.     May…

Companies that live in the “continuous improvement – fail forward fast” ethic have bright spirits! Their people shine. Culture is the Soul of your business.

Is There “Long Tail” To Positivity?

I was thrilled when I was invited to be on the Soul of Business Podcast : www.consciousmarketer.com/show17   That’s because every business has a Soul. Every business has a spirit. You can feel it. You can see it. And in some cases you can smell it.   I was once visiting a potential joint venture…

Over time it became a little book and when I took it to a friend who was a publisher he said “Needs Pictures.” I carried the manuscript in my briefcase for years in search of the right illustrator, and found her here in FL at a marketing meeting.

54 Ways is Back…

The curious tale of a funny little book.   A long time ago I had this very cool assignment. I was part of a team of people who transformed the culture of steamship company. A big one.   A new young and bold CEO by the name of Christopher had taken charge and wanted to…