Gratitude is Medicine for the Soul

Our hearts are broken open. Wide open. Again. This time the violence is very close to home. It’s difficult to be a Positive Leader in the face of all this horror. It’s easy to lose your balance at a time like this. Shock. Anger. Grief. Despair. All throw your primal brain into action and kick…

This Time I Call the Shots

I don’t watch much television, I’m often out at a class in the evening. But on Monday nights after I work out in Janice’s class, a lively fun version of yoga, tai chi and Pilates – I rush home to watch The VOICE.   When I was 17 I thought for sure I’d be a…

Questioned an Assumption Lately?

As I was coming of age as a manager I discovered the work of Peter Drucker, one of the most brilliant minds of the 20th century. It was Drucker who taught me to embrace ambiguity and that the best way to predict the future was to create it.   Drucker taught that business should meet…

In the middle of the course, after much discussion about where your emotional intelligence lies I ask this question: What do you want to be famous for? As a leader, what do you want to be known for, seen as, remembered as, stand for, steward?

What Do I Want To Be Famous For?

What you are famous for is subjective and personal. I chuckled one day when reading my evaluations after a speech I’d delivered that morning.“JoAnna’s energy is better than a second cup of coffee!” exclaimed a happy attendee. The conference producer was thrilled since she had hired me specifically to get the group fired up about taking…

What Emotions Did YOU Broadcast Yesterday?

As a leader, you impact the lives of many – your colleagues, your customers, your suppliers, and your professional community. What you may forget though is that you also impact their families, their friends, their circles of influence and even their churches. Every culture has a ‘Spillover’ as well as a ‘Crossover’ effect. You know…

Spring is a Time of Renewal

This last weekend we celebrated the first day of Spring and Easter. It’s traditionally a time of rejoicing and renewal. Is it time for you to renew your vows to “Wow” your customers? Is it time for you to spruce up your commitment to making the positive experiences of people in your process the most…

Are You Leaving Money on the Table?

    Happiness is serious business.  Studies by Gallup tell us that US companies lose $600 billion worth of productivity ever year due to employee disengagement. And, I’d venture to say employee unhappiness. While engagement and happiness are two different things, one of the paths to happiness is engagement. Engaged employees are more likely to…

Anniversary Musings + a Gift

Last week I celebrated my 26th business anniversary. Whew.   There were so many points through the years that I thought I just wasn’t going to make it. My belief in my mission was clear. I thought my message was consistent. I knew I was a little ahead of my time but I figured if…