JoAnna Brandi, Positivity, Positive Leadership, return on happiness

Cleaning Up Your Language

Most people on my mailing list have heard me speak. So it’s likely you’ve heard me talk about my genuine distaste for the phrase “No Problem” (and its brother “No Worries.”)   I tell the story of young man who answered my request for a late checkout time with the word “No” and how my stomach…

One Small Choice Changed It All!

I’ve recently reconnected with a former client who is now a colleague – in six weeks or so we’ll be announcing the launch of our podcast ‘Monday Morning Mojo’. We both coach in positive leadership and have a passion to get the word out to customer focused leaders everywhere.   It’s been so much fun…

Gratitude is Medicine for the Soul

Our hearts are broken open. Wide open. Again. This time the violence is very close to home. It’s difficult to be a Positive Leader in the face of all this horror. It’s easy to lose your balance at a time like this. Shock. Anger. Grief. Despair. All throw your primal brain into action and kick…

This Time I Call the Shots

I don’t watch much television, I’m often out at a class in the evening. But on Monday nights after I work out in Janice’s class, a lively fun version of yoga, tai chi and Pilates – I rush home to watch The VOICE.   When I was 17 I thought for sure I’d be a…

Questioned an Assumption Lately?

As I was coming of age as a manager I discovered the work of Peter Drucker, one of the most brilliant minds of the 20th century. It was Drucker who taught me to embrace ambiguity and that the best way to predict the future was to create it.   Drucker taught that business should meet…

In the middle of the course, after much discussion about where your emotional intelligence lies I ask this question: What do you want to be famous for? As a leader, what do you want to be known for, seen as, remembered as, stand for, steward?

What Do I Want To Be Famous For?

What you are famous for is subjective and personal. I chuckled one day when reading my evaluations after a speech I’d delivered that morning.“JoAnna’s energy is better than a second cup of coffee!” exclaimed a happy attendee. The conference producer was thrilled since she had hired me specifically to get the group fired up about taking…

What Emotions Did YOU Broadcast Yesterday?

As a leader, you impact the lives of many – your colleagues, your customers, your suppliers, and your professional community. What you may forget though is that you also impact their families, their friends, their circles of influence and even their churches. Every culture has a ‘Spillover’ as well as a ‘Crossover’ effect. You know…

Spring is a Time of Renewal

This last weekend we celebrated the first day of Spring and Easter. It’s traditionally a time of rejoicing and renewal. Is it time for you to renew your vows to “Wow” your customers? Is it time for you to spruce up your commitment to making the positive experiences of people in your process the most…