There’s never been a time when great customer care mattered more than it does now. The economy is “funky” and consumer confidence is too. The customers who are buying have scores of choices of where to buy and how to buy. And now, almost every product and service out there has been “commoditized” so it’s…
DetailsIt’s still summer here in South Florida and it’s an odd time of the year. While other places are cooling down, I find the heat at this time of the year and for almost the next two months, the hottest and most humid. Things aren’t only heating up here in FL – they are heating up in the business world too as inflation soars, the great…
Details3 Happiness Secrets You Need to Know Now (Refrain: Just when you needed it most) Is your head spinning after the last few weeks? I know mine is. Perhaps you’re wondering, “What does a Happiness Coach do to feel good in these challenging times?” She practices happiness. Happiness. It seems to be life’s holy…
DetailsWhat can you do when shift happens? Somewhere around 20 years ago there was a big shift in business. The power shifted from the people who sell (companies) to the people who buy (customers.) Once the internet gave people the power to find their own information, their own answers, they didn’t have to rely…
DetailsWhat happens when you create an environment of well being for your people? What happens when you create the conditions in which people thrive? They give back. And they want to give back. That giving spills out to other employees, to customers, to suppliers and to the community! After three decades of consulting…
DetailsHarvard Business School has a new course. It’s called “Leadership and Happiness.” The course is full and the current students are sharing their notes with the people who couldn’t get in! The budding new executives are taught how to cultivate their team’s happiness and their own. And the central tenet is that happiness is key…
Details
(561) 279-0027
