Gratitude is Medicine for the Soul

Our hearts are broken open. Wide open. Again. This time the violence is very close to home. It’s difficult to be a Positive Leader in the face of all this horror. It’s easy to lose your balance at a time like this. Shock. Anger. Grief. Despair. All throw your primal brain into action and kick…

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This Time I Call the Shots

I don’t watch much television, I’m often out at a class in the evening. But on Monday nights after I work out in Janice’s class, a lively fun version of yoga, tai chi and Pilates – I rush home to watch The VOICE.   When I was 17 I thought for sure I’d be a…

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What Do I Want To Be Famous For?

What you are famous for is subjective and personal. I chuckled one day when reading my evaluations after a speech I’d delivered that morning.“JoAnna’s energy is better than a second cup of coffee!” exclaimed a happy attendee. The conference producer was thrilled since she had hired me specifically to get the group fired up about taking…

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What Emotions Did YOU Broadcast Yesterday?

As a leader, you impact the lives of many – your colleagues, your customers, your suppliers, and your professional community. What you may forget though is that you also impact their families, their friends, their circles of influence and even their churches. Every culture has a ‘Spillover’ as well as a ‘Crossover’ effect. You know…

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Spring is a Time of Renewal

This last weekend we celebrated the first day of Spring and Easter. It’s traditionally a time of rejoicing and renewal. Is it time for you to renew your vows to “Wow” your customers? Is it time for you to spruce up your commitment to making the positive experiences of people in your process the most…

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