January 14, 2021 All I can say is WOW. JoAnna spoke at our virtual webinar – a gift to our clients and staff – we held this year and it was just fabulous. The entire audience was energized, excited and engaged. That’s exactly how we want our customers and employees to feel about doing business…
DetailsFor the last decade the leaders at Waste Pro have had the pleasure and privilege of working with JoAnna Brandi of ReturnOnHappiness.com. At a time when our company was growing rapidly through acquisition, we became concerned that the value based culture we had so carefully built might get diluted as we expanded. JoAnna came…
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If I were to ask you what one single leadership skill you’ve had to exercise the most in the last year, I’d venture to say that EMPATHY would be up there. What else would be on your list? Resilience. Strategy. Connection. Communication. Patience, Humanity? All of the above and more? As I talk to…
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Years ago when the BIG banks were buying up the little banks I was working a lot in that sector. One day I got a call from a small bank in the Midwest that had been taken over by a bank twice its size. I thought they were calling to ask about a…
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You either define the moment, or the moment defines you. In the past several months I’ll bet we’ve all had quite a few “Defining Moments.” Each time we define a new moment, a new way forward, it’s necessary to let go of an old belief system and replace it with one that is more…
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Breathe. Breathe. Breathe. Breathe deeply through your nose into your belly and exhale completely through your mouth. Make a sound. Perhaps a sigh. Put a hand on your heart as you breathe and you get an extra bonus. That tiny break in the action gives your body a chance to shift from the sympathetic…
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Week 5– or is it 6? – of shelter at home. The world’s on lockdown. I’ve got it easy – I’m used to working at home, I’m not juggling a relationship and kids and homeschooling and, and and… I consider myself lucky. Lonely, but lucky. My yoga teachers have gone on line, so I do…
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The world has changed dramatically. It feels like almost overnight, but I know for the business owners and managers struggling to make the hard decisions about whether or not they need to let people go, close facilities and restructure their businesses, these last two weeks feels like forever. So many, like people in any…
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If you’re pretty “normal” you think 60,000 thoughts a day. 90% of those thoughts are the same thoughts you had yesterday and unless you work at it, 80% of those are most likely negative. In case you hadn’t noticed the world you live in can sometimes present itself as quite negative. So, at any…
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I wondered what to write about for this very special day in February in leap year! And after doing an interview on happiness with a friend for her online course, I knew instantly that I wanted to – talk about some of the many ways that we can express gratitude and appreciation through “Thank You’s.”…
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