Are You Powered by Positivity?

There’s a quiet revolution going on in business today and its poster child is Tony Hsieh, the CEO of Zappos. While a quiet type himself, he’s built an evangelical following in his own culture, and outside of it, teaching others how to use happiness as a business model.click here to read article Tony’s culture is…

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Are You a Hero?

Years ago I was on assignment in NY, training a large number of people in a financial services firm. While the training programs themselves were about customer care, in reality there was a lot of work I did to help people manage stress.   I was called in at a time when a fair number…

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